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Frequently asked questions

We offer you various payment options and an encrypted connection for a transparent and secure purchase: PayPal, credit card (Visa & Mastercard), Klarna purchase on account, Klarna installment payment, Klarna direct debit and instant bank transfer.

All orders within Germany are free of shipping costs from an order value of 20€. If you are below that, we will charge you 4,95€ shipping costs at the checkout. Regardless of the order value, you can choose express shipping within Germany for 9,95€.

You can reach us by phone at 030 92374747 or by email at support@mydartpfeil.com. You will usually receive an answer from our friendly customer service on the same day or at the latest on the next working day.

You can return your order within the statutory cancellation period of 14 days. Please contact our customer service via mail (support@mydartpfeil.com) stating your order number and within the return period. Excluded are of course personalized products, as these have been customized especially for you.

Your order is usually ready for shipment within 24 hours and on its way to you. For personalized products, the processing time can be up to 48 hours, depending on the season. With express shipping you will receive your delivery the next day, with standard shipping the goods are usually in 1-3 days with you.

The configurator is self-explanatory. It guides you starting at the tip along the dart. For all four elements you have different choices in shape, color, size, weight, etc. For questions about the individual elements you can use the info button at the bottom of the selection field. It should not leave any question unanswered. If you do, please send us an email with your question to support@mydartpfeil.com. We will answer you immediately.

No, you do not have to pay shipping costs for returns within Germany. For all other returns from abroad, however, the sender bears the return costs.

Your order will be shipped with our partner DHL by default. Depending on the size and weight of the order, it will be sent as a merchandise mail or parcel. Orders with express shipping will be shipped with DHL Express regardless of the size.

Buying dartboard - what to look for?

A dartboard belongs in every living room and that is our mission at myDartpfeil. That's why we make sure that really every German living room is decorated with its own professional dartboard. You don't have to be a professional to buy a dartboard. But you should know what makes a good dartboard. For example, it should also be an official tournament dartboard. A sisal dartboard is next to the darts the most important dart accessories. Because without a dartboard also no darts play. What you need to buy a dartboard, tell you our numerous YouTube videos and blog posts. If you have any questions, our customer service team is looking forward to hearing from you!

Stone dartboard for beginners and professionals

Which professional steel dartboard do you need as a darts beginner? Buying dart accessories like a steel dartboard should be well chosen. A dartboard for steel dart with high durability is worth its weight in gold. It maintains the fun of the game and the dartboard has low wear and tear. A dartboard from myDartpfeil is a dartboard professional level. Because we put a lot of emphasis on high quality workmanship in every dartboard. If you have questions about buying a dartboard, we are of course always happy to give you more tips. For example, a professional dartboard for beginners should have a rotating number ring. In addition, an adjustable wall mount is important for a stone dartboard.

Buy sisal dartboard

Sisal is the material of a dartboard Steel. Maybe you also know a cork dartboard, but we strongly advise against this and you should rather buy a dartboard made of sisal. Because this dartboard has a much higher durability and is better than a cheap dartboard. So when buying dartboard should be selected at best from Asian or African sisal. Also important is an embedded wire, so you have little bouncer with your sisal dartboard. To buy dart accessories we have given many tips in our blog, feel free to check it out. Otherwise, we also have video tutorials on the subject of dart accessories, such as the dart wall protector.

Darts accessories to get better at darts

When buying dart accessories, you have a great choice in our dart store. Because dart accessories are varied, but important is above all a good dartboard for steeldart and a corresponding wall protection for the dartboard. A dartboard protection ring protects your wall from ricochets and is indispensable when buying a dartboard. A suitable dart accessories also transforms your living room into a true darts arena. Dartboard protection rings can be selected in different colors in our darts online store. Also for the dartboard Steeldart is a real eye-catcher if you hang it in the right place. Especially if it is a professional dartboard as darts accessories.

Buy dartboards at myDartpfeil

In our dart store you can buy besides darts of course also dartboards. A dartboard with dart wall protection belongs in every living room and best it is also directly a stone dartboard. It is official tournament dartboard and has many advantages due to a good sisal processing. To buy dartboards you should take some money in hand, because a professional dartboard is a good investment. With us you get a super sisal dartboard as darts accessories and we ship the stone dartboard directly after your order. If you want to buy more dart accessories, you can find them in our dart store.

Buy dart accessories like a dart wall protector

Many dart beginners forget that they need when buying dart accessories in addition to a dartboard also a dart wall protector. A dartboard protection ring offers protection for your wall from ricochets and can also visually enhance your dartboard professional. To buy dart accessories, you can get advice in our dart online store. In a dartboard comparison for steeldart, our dartboard ROYAL from myDartpfeil has a very good rating. Because we pay attention to a good workmanship of our professional dartboard Steel. You should be able to play on your dartboard for a long time and also other dart accessories will help you play darts. For buying dartboard or other dart accessories, you are at the right address!