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frequently asked Questions
💳 Which payment methods are available?
We offer you various payment options and an encrypted connection for a transparent and secure purchase: PayPal, credit card (Visa & Mastercard), Klarna purchase on account, Klarna installment payment, Klarna direct debit and instant transfer.
📆 When can I expect my delivery?
Your order is usually ready for dispatch and on its way to you within 24 hours. For personalized products, the processing time can be up to 48 hours depending on the season. With express shipping you will receive your delivery the next day, with standard shipping the goods will usually be with you in 1-3 days.
📦 How much does shipping cost in Germany?
All orders within Germany are free of shipping costs from an order value of €60. If your order is below this amount, we will charge you €4.95 shipping costs at checkout. Regardless of the order value, you can choose express delivery within Germany for €9.95.
🎯 How does the dart configurator work?
The configurator is self-explanatory. He leads you along the dart starting at the tip. For all four elements you have various options to choose from in terms of shape, color, size, weight, etc. If you have any questions about the individual elements, you can use the info button at the bottom of the selection field. He should leave no question unanswered. If so, please send us an email with your question to support@mydartpfeil.com. We will answer you immediately.
📞 How can I contact myDartpfeil?
You can reach us by phone on 030 92374747 or by email at support@mydartpfeil.com. You will usually receive a response from our friendly customer service on the same day or the next working day at the latest.
↩️ Do I incur costs for a return?
No, you will not incur any shipping costs for returns within Germany. However, for all other returns from abroad, the sender bears the return shipping costs.
🔁 Can I return the goods if I don't like them?
You can return your order within the statutory cancellation period of 14 days. Please contact us with your order number. and within the return period contact our customer service via email (support@mydartpfeil.com). Personalized products are of course excluded from this, as these have been specially adapted for you.
🏤 Which service provider will my order be delivered with?
By default, your order will be shipped with our partner DHL. Depending on the size and weight of the order, it will be sent by post or parcel. Orders with express shipping are shipped with DHL Express regardless of size.
Every dart player knows that the dart tip can make all the difference. That's whymyDartpfeil.complaces particular emphasis on a diverse selection of high-quality dart tips.
Whether for a relaxed game at home or a serious competition - the right dart tip is crucial. We offer you tips that are not only precise and durable, but also support your personal throwing style.
From classic steel dart tips to innovative soft dart tips - discover the dart tips at myDartpfeil.com now and find your way to the perfect throw. Here you will find the tip that can turn your dart into a winning dart.
Are dart tips standardized?
Darts tips are not directly standardized, but there are standards that have become firmly established in the world of darts. At myDartpfeil.com you will find dart tips that comply with these rules.
Whether forsteel dartsorsoft darts, every tip is made to fit your dart perfectly. The quality and workmanship of our dart tips guarantee you a game at the highest level. Remember, the right tip can make the difference between a good throw and a great throw.
What dart tip sizes are available?
At myDartpfeil.com you will find an impressive selection of dart tips available in different sizes and colors to personalize and improve your darts game.
We offer our steel dart tips in lengths of 32mm (approx. 27mm after pressing in) and 36mm (approx. 31mm after pressing in). These tips are available in attractive colors such asblack,silver,goldandrainbow, have a smooth surface and are made of robust steel. Each set contains 3 tips, each with a weight of 0.1g.
For fans of soft darts, we offer tips in lengths of 20mm and 25mm. These are available in a variety of colors such as black, white, blue, red, green, yellow and pink.
The softdart tips also have a smooth surface and are made of high-quality plastic. Each package contains 50 tips, each with a weight of 0.1g and a 2BA thread.
Whether you are looking for steel darts or soft darts tips, at myDartpfeil.com you will find the perfect size and color to take your game to the next level.
Which dart tips do I need?
The choice of the right dart tips depends on your playing style and the type of Dartboard. At myDartpfeil.com you will find both steel darts tips and soft darts tips.
Steeldart tips are ideal for traditionalSisal-Dartboards, while soft dart tips are designed for electronic Dartboards. Think about where and how you play and choose the tips that suit your needs. Our experts will be happy to help you make the perfect choice for you.
How to get dart tips out of the board?
Removing dart tips from the board requires care to protect both the tips and the board. The best way is to gently rotate the dart clockwise as you slowly pull it out of the board.
This method helps to release the tip more easily, especially if it is stuck a little tighter. Remember: Regular and careful care of your dart tips and Dartboard will go a long way to extending the life of your darts.
When should you change dart tips?
Dart tips should be changed as soon as they show signs of wear or are damaged. Worn tips can affect the accuracy of your throws and damage the Dartboard.
At myDartpfeil.com you will find high-quality replacement tips that are easy to change. Changing the tips regularly ensures that your game always remains at the highest level. Take care of your darts' tips and replace them before they become a problem.
How long do dart tips last?
The lifespan of dart tips depends on several factors, such as the frequency of play, the type of Dartboard and the quality of the tips. At myDartpfeil.com, we only offer high quality tips that are valued for their durability and robustness.
On average, good dart tips last several months, but may need to be replaced sooner if used intensively. Remember that regular inspection and care can extend the life of your dart tips.
How important is the color of the dart tips?
While the color of the dart tips does not technically have a direct impact on performance, it does play an important role in terms of aesthetics and personal preference. At myDartpfeil.com, we offer a variety of color options, from classic black and white to vibrant colors like blue, red and green.
The choice of color can make your playing experience more personal and enjoyable by adding an individual touch to your dart set. Ultimately, it's about you feeling comfortable with your darts and enjoying your game.
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