We offer you various payment options and an encrypted connection for a transparent and secure purchase: PayPal, credit card (Visa & Mastercard), Klarna purchase on account, Klarna installment payment, Klarna direct debit and instant transfer.

All orders within Germany are free of charge for orders over €20. If you are below this, we will charge you €4.95 shipping costs at checkout. Regardless of the order value, you can choose express shipping within Germany for €9.95.

You can reach us by phone on 030 92374747 or by email at support@mydartpfeil.com. You will usually receive a response from our friendly customer service on the same day or the next working day at the latest.

You can return your order within the statutory cancellation period of 14 days. Please contact us with your order number. and within the return period contact our customer service via email (support@mydartpfeil.com). Personalized products are of course excluded from this, as these have been specially adapted for you.

Your order is usually ready for dispatch and on its way to you within 24 hours. For personalized products, the processing time can be up to 48 hours depending on the season. With express shipping you will receive your delivery the next day, with standard shipping the goods will usually be with you in 1-3 days.

By default, your order will be shipped with our partner DHL. Depending on the size and weight of the order, it will be sent by post or parcel. Orders with express shipping are shipped with DHL Express regardless of size.