# Which payment methods are available?
We offer you various payment options and an encrypted connection for a transparent and secure purchase: PayPal, credit card (Visa & Mastercard), Klarna invoice purchase, Klarna installment payment, Klarna direct debit and instant bank transfer.
# How much does shipping cost in Germany?
All orders within Germany are free of shipping costs from an order value of 60€. If you are below this amount, we will charge you €4.95 shipping costs at checkout. Regardless of the order value, you can choose express delivery within Germany for €9.95.
# When can I expect my delivery?
Your order is usually ready for dispatch within 24 hours and on its way to you. For personalized products, the processing time can be up to 48 hours, depending on the season. With express shipping you will receive your delivery the next day, with standard shipping the goods will usually be with you in 1-3 days.
# Can I return the goods if I don't like them?
You can return your order within the statutory withdrawal period of 14 days. Please contact our customer service by email (support@mydartpfeil.com), stating your order number and within the return period. Of course, this does not apply to personalized products, as these have been specially adapted for you.
# Will I incur any costs for a return?
No, you will not incur any shipping costs for returns within Germany. For all other returns from abroad, however, the sender bears the return costs.